Customer Service

Find an answer to every question

Customer Service

Shipping information

Wholesale Rates

  • USPS Ground Advantage Shipping: $10.00 (5-8 business days)
    Orders $100 or Less
  • UPS Ground Shipping: $15.00 (3-8 business days)
    Orders $100 or More
  • UPS 2nd Day Shipping: $30.00 (2-5 business days)
    Order by 1 PM CT for Next-Day Processing
  • UPS Next Day Shipping: $60.00 (1-3 business days)
    Order by 1 PM CT for Next-Day Processing


Orders are not shipped on weekends or national holidays, which may affect estimated delivery times. Please consider this when choosing your shipping method. While we strive for timely delivery, Paris 1901 is not responsible for delays caused by holidays, natural disasters, carrier issues, or other unforeseen events.

Warranty

Paris 1901 products are guaranteed for one year from purchase date for all manufacturer defects. If you receive a damaged or defective item, please contact us at sales@paris1901.comwith the following details:

- Invoice #
- Invoice Date
- Item Number
- Description of issue
- Your contact email and phone number

Diamond size Guide

Diamonds are measured in carat which is the weight of the diamond with one carat equal to 0.2 grams. This diagram gives a general indication of size for a round diamond, but the actual size will vary by shape (cushion, emerald, marquise, oval, princess, pear, radiant, round, heart) and the depth of the stone.
READ MORE

Ring Sizer

Not sure about the right size for your ring? Our easy-to-follow guide will show you how to measure your ring size at home.

STRING METHOD

You will need a piece of string (alternatively, a strip of paper, yarn, a shoe lace or anything sinilar), a pen and a ruler or measuring tape

Step 1

Use the string to measure the inner circumference of the fingers: wrap the string around either the base of the finger or the knuckle (whichever is the thicker part) and mark where it overlaps.

Step 2

Lay the string flat next to a ruler or measuring tape and measure the length of the string until the mark.

Step 3

Use this conversion chart to translate your string length to the corresponding ring size.

EXISTING RING METHOD

Take an existing ring and place it along a ruler or measuring tape. Measure straight across the inside of the ring from edge to edge (in mm) and use the below conversion table to determine the ring size.